I have to vent again.
It is only 9:15 and someone has already called up here and cussed at me along with telling me they are never coming back here ever again. Why? Because they don't want to pay their bill and would rather jump from doctor to doctor then to take responsibility for it.
So much for staying calm today. I really woke up this morning in a wonderful mood, cleaned my house, stopped by the store, it was great! Amazing how one person can just ruin it for you.